Infoman eCRM is a web based CRM solution offering automation of Sales Operations of companies working in B2B space. Providing a Single Source of updated information for top management, it supports critical decision making.
It records Enquiries of multiple products from a single contact/company that helps to track multiple opportunities from a single source. Powered with features like Dual Assignment (enquiry assignment to a field executive and a Marketing executive), tracking each lead / enquiry through different states of Sale.
Key Modules of Application are:
Supports key functions such as contact management, opportunity management, forecasting and a 360-degree view of all customer accounts and interactions.
Supports functionalities like maintaining contact lists and logs manage product and resource information, maintain schedule and tasks, alerts, quick notes.
Supports key functions such as campaign management and analysis, and customer demographic analysis.
Provides an efficient workflow and easy access to information while synchronizing customer data across all communication channels.
Track and analyze sales made by partners, and track contacts associated with VARs, dealers, distributors and other channel partners.
Supports self-service, personalization and click-to-chat features.
The software has been integrated with all SMS and eMAIL engines.
Read More to know Key features and benefits of Infoman - eCRM PreSales